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Secure Ordering | 30-Day Satisfaction Guarantee | Customer Support: 800.726.9113 | ||||||
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High Energy Mug  The positively charged gel self-contained at the bottom of this 17-ounce mug infuses any liquid you place in it (water, tea, coffee, juice) with free-flowing biophoton energy. After a period of 1-2 minutes, the contents of your mug will have a softer, less acidic, sweeter taste that lasts even when poured into a different container. Order a High Energy Mug today. |
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Home > Customer Service Customer ServiceContact InformationEnerGel All Natural Products Phone: 800.726.9113
Shipping PolicyDomestic Shipping Policy: EnerGel All Natural Products uses UPS Ground for all our US Domestic shipping in order to maintain product integrity. Our rates for shipping within the continental US are $8.00 for any package weighing up to 2 pounds and actual cost thereafter. We offer free shipping on orders over $200.00 within the continental US. For all other locations, we charge the actual UPS charge for shipping. Please note: While we make every effort to ship orders as quickly as possible, orders placed after 12:00 pm Eastern Standard Time may not ship until the following day. Shipping costs are not refundable for returned items. If a returned item was shipped for free, the shipping cost will be deducted from your refund. International Shipping Policy: EnerGel All Natural Products uses UPS for all our international shipping. We ship anywhere UPS will ship. Note that the integrity of our products can be degraded by being x-rayed. EnerGel All Natural Products takes no responsibility for product integrity should you decide to order from us. Please note: Once your package reaches the destination country, it is held until it clears Customs. It may be subject to additional duties and/or taxes, which are the sole responsibility of the recipient. EnerGel All Natural Products does not take any responsibility for such duties and/or taxes. While most international deliveries arrive within 2 weeks, please understand that once the package is handed over to the local country, it becomes subject to the rules and delivery timeframes of that country, including holidays and weather delays. EnerGel All Natural Products does not make any guarantees regarding shipping times for international orders.
Privacy PolicyEnerGel All Natural Products is committed to the privacy of our customers. Several forms on our site require users to enter personal information, i.e. name, address and e-mail. We use customer contact information from these forms to send the customer information about our company or to contact customers when necessary. However, we NEVER sell, rent or otherwise share your personally-identifiable information with any third parties.
Security StatementThis site has security measures in place to protect the loss, misuse and alteration of the information under our control. We understand that you are concered about the security of the information you transmit over the internet. We take all steps possible to ensure that your credit card and personal information is kept safe and secure. We use a secure shopping cart to process your order. Our shopping cart uses industry standard SSL (Secure Socket Layer) protocol with a 128-bit encryption to ensure the highest level of protection. SSL technology takes your order and scrambles or encrypts it to ensure that it cannot be read while being transferred. SSL uses a Digital Certificate to verify who we are and to encrypt and decipher your order so that only we can read it. Your information is then stored and protected on secure servers. For additional security, your credit card information is deleted from the servers after 30 days. If you've chosen to order by phone, our handwritten order forms are destroyed after 30 days. |
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© 2005 EnerGel All Natural Products. All rights reserved. Authorized distributor Sante Natural Products.
